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FAQ’s

FAQ's

Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.

We accept payments via Visa cards, wire transfers, and cash on arrival. For wire transfers, please use the following bank details:

Beneficiary Name: Female Guide Holiday Pvt Ltd
Beneficiary Account Number: 01906896540017
Beneficiary Bank: Himalayan Bank Limited, Tridevi Marg, Thamel, Kathmandu, Nepal
SWIFT Code: HIMANPKA

Note: Himalayan Bank does not use an IBAN number but applies the SWIFT code for international transfers.

For payments made via SWIFT transfer to an account with Himalayan Bank Ltd., the beneficiary’s account will generally be credited on the same day or on the value date mentioned in the SWIFT payment receipt, if provided.

For payments made to accounts with other banks, the funds are typically credited the next business day.

Please note that the exact time frame may vary depending on factors such as time zones, bank processing hours, and any intermediary banks involved in the transaction.

Our services do not include a formal warranty, but we ensure excellent customer support and make every effort to provide the highest quality travel experiences. In case of any issues during your trip, please contact us immediately, and we will address the situation promptly.

We are located in Thamel, Kathmandu, Nepal, a popular tourist hub with easy access to various adventure activities.

You can reach us via email at info@femaleguidekathmandu or call/WhatsApp us at +977-9843197098 for any queries or assistance.

Refunds depend on the cancellation policy related to the specific trip or service booked. Please contact us directly for more details about refunds, cancellations, or rescheduling.

For trekking in the Himalayas, we have age restrictions: travelers above 85 years old are advised against high-altitude trekking due to health risks. Please consult with us for more details on suitable trekking options based on age and fitness level.

While many accommodations and cafes in Kathmandu,Chitwan, Lumbini and Pokhara offer Wi-Fi, access to Wi-Fi may be limited or unavailable in remote trekking regions. We recommend that you confirm Wi-Fi availability with us for specific destinations.

While trekking in Nepal is accessible to most people, it does require a certain level of physical fitness, especially for longer and higher-altitude treks. If you are planning to trek to regions like Annapurna or Everest Base Camp, we recommend preparing with cardio exercises and strength training. For beginners, we offer shorter treks and easy hiking tours. Speak with our team for trekking suggestions based on your fitness level.

Booking your trip is easy! You can contact us via email at info@femaleguidekathmandu, or call us directly at +977-9843197098. We will discuss your preferences, interests, and travel dates and create a customized itinerary for you. Once you’re ready to proceed, we’ll guide you through the payment process, and we’ll handle all the logistics for you.

Yes! Our trekking guides are highly trained professionals with years of experience in the mountains. Many of them are local women who know the terrain intimately and are committed to providing a safe and enriching trekking experience. They are trained in first aid, have knowledge of the local culture, and can offer valuable insights into the flora, fauna, and traditions of Nepal.

Absolutely! We specialize in customized itineraries and are happy to design a trip that suits your individual needs. Whether you want to focus on trekking, cultural exploration, or adventure sports, we can tailor the experience to your preferences. If you have specific destinations in mind such as Tibet, India, or Bhutan, we will incorporate them into your itinerary.

Yes, most travelers require a tourist visa to visit Nepal. You can obtain a visa on arrival at Tribhuvan International Airport in Kathmandu, or you can apply for a visa at a Nepali embassy or consulate before you travel. The visa is typically valid for 15, 30, or 90 days, and you will need a passport with at least 6 months validity. Make sure to check the latest visa requirements based on your nationality.

Packing depends on the type of adventure you’re embarking on. For trekking, we recommend bringing:

  • Sturdy trekking shoes
  • Thermal clothing (layering is key)
  • Waterproof jacket
  • Sunglasses, sunscreen, and a hat
  • Backpack and trekking poles
  • Personal medication and a first-aid kit
  • Sleeping bag (if not provided by the lodge)

For cultural tours or city exploration, comfortable walking shoes, a light jacket, and modest clothing (especially for temple visits) are advisable. Our team will provide a detailed packing list based on your specific itinerary.

Yes, we strongly recommend that you have travel insurance that covers medical emergencies, evacuation, trip cancellations, and any potential loss or damage to belongings. It’s essential, especially if you are trekking in remote areas or engaging in adventure activities. Please consult with your insurance provider to ensure your coverage is appropriate for your planned activities.

While major cities like Kathmandu and Pokhara offer Wi-Fi in most hotels and cafes, internet access in remote trekking areas can be limited. SIM cards with data plans are available for purchase at the airport or in the city, so you can stay connected when needed. However, in the mountains, you should expect limited connectivity, and digital detox is often part of the experience!

Accommodations range from luxury hotels in Kathmandu and Pokhara to more basic tea houses and lodges in trekking regions. We will arrange your accommodation based on your preferences and the region you’re visiting. Premium options are available for those looking for more comfort, and more budget-friendly options are also available for those seeking simpler stays.

Nepal’s weather varies depending on the region and the time of year. In Kathmandu and Pokhara, temperatures are mild, with warm summers and cool winters. However, in the mountains, temperatures can fluctuate dramatically, especially at higher altitudes. It’s always a good idea to check the forecast for the specific areas you’ll be visiting and pack accordingly.

We offer both group tours and private tours. Group tours are great for those who want to meet new people and share the experience, while private tours provide more flexibility, personalized attention, and a customizable itinerary. Whether you’re traveling solo, with friends, or with family, we will craft the perfect experience for you.

Yes! We understand that travel plans can change, and we’re happy to help you modify your itinerary. If you’d like to extend or shorten your trip, simply let us know, and we will do our best to accommodate your needs. Please keep in mind that any changes are subject to availability and may incur additional costs.

We offer group discounts and special offers for returning customers. If you’re traveling with a group of 4 or more people, you may be eligible for a discount on your overall package. Loyal customers who book with us multiple times may also be eligible for discounts or additional perks. Contact us for more details!

If you have any more questions, don’t hesitate to reach out! You can email us at info@femaleguidekathmandu or call/WhatsApp us at +977-9843197098. We are here to help you plan your next unforgettable adventure in Nepal, Bhutan, Tibet, and India!